Question 1

How do I start a routine?

Accepted Answer

On the Routines tab, tell us where it hurts and how many minutes you have. We build the session for you. Just press play and follow along.

Question 2

What if I don't have any tools?

Accepted Answer

You don't need to buy anything. Tap "I don't have any of these" and we'll only show techniques that work with what's already at home: a slightly deflated soccer ball or basketball, a small squishy kids' ball, a rolled towel, or just the floor.

Question 3

Do the tool tags mean I need all of them?

Accepted Answer

No, a tool list means any one of those works. Pick whichever you have.

Question 4

How often should I do this?

Accepted Answer

Five minutes a day beats an hour once a week. Daily is ideal; most people feel a change within the first week.

Question 5

What is ReliefScan?

Accepted Answer

Four quick questions about how you move: ankles, knees, stride, posture. We turn your answers into a ranked plan targeting what's actually restricted. No camera required.

Question 6

It feels intense, is that normal?

Accepted Answer

Strong sensation is normal; sharp pain is not. Back off the pressure, shorten the hold, or switch to the supported version of the technique. Never push through numbness, tingling, or pain that lingers after you stop.

Question 7

Can I share a routine or technique with a friend?

Accepted Answer

Yes. Use the Share button on any routine or technique. The link opens for anyone, no login required. You can also gift 3 free sessions.

Question 8

How do I manage my plan or cancel?

Accepted Answer

Open Manage subscription any time. Cancel in a couple of taps, no phone call, no email chain.

Question 9

I'm not getting the results I expected.

Accepted Answer

Book a 1:1 with Ellen, in person in Boise/Eagle or over Zoom. Sometimes one hands-on session unlocks everything else.